We are trader & manufacturer of wooden fine chess pieces based Delhi, Northern India. We take orders for customised chess pieces and bulk orders for wooden chess sets. We also take orders for other wooden handicraft collectables
 
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SHIPMENT POLICY

Prices on FOB basis
All the prices are indicated on FOB basis exclusive of freight and insurance. An additional shipping charge would be payable for the shipment of goods depending upon the place of delivery and the mode of shipment.

Modes of delivery
Our normal mode of delivery is through DHL/Fedex/TNT courier service. Alternately, we can also provide delivery through air cargo or normal airmail or by ship depending on consignment size and customers' preference. Sea freight is works out to be economical for large volumes but it takes time to deliver the order.

Shipping charges
We do not make profits on the shipping charges and our customers pay only the actual charges paid towards cost of freight from New Delhi to the destined place for the items purchased. The charges would depend on volumetric weight of individual items in packaged form. The charges would be computed only after the order has been placed based on the items selected.

Freight to pay basis
Our customers also have the options to pay separately for the freight charges on their own. We would ship the goods as per the suggested mode of delivery on "freight to pay" basis and the charges can be paid directly by the customer to the courier / shipping company.

Time to delivery
The goods will be shipped within 45 days of receiving the orders. Bulk orders may take some more time depending on the volumes involved. The shipment time would vary depending on the mode of delivery. It takes 3 to 6 days maximum from the date of shipment to deliver anywhere in the world .

Customs clearance
We handle the customs clearance in India. The customs clearance in the country of delivery is usually taken care of by the courier. However, in case of any other mode of shipment, the customer would need to take care of the customs clearance on his own in the country of import. However, we shall send, any documents required from our side for this purpose, at the earliest.

Custom duties
All prices shown are exclusive of customs charges. Rate of customs duties vary from country to country and such charges, if and when applicable, are to be borne by the customers directly. However, it is our experience that small value personal shipments rarely attract customs duties. In our experience, the customers whose shipments had their residential addresses have not paid any customs duty as yet.

1. All prices mentioned are Ex-godown , Delhi.
2. Prices are subject to market Fluctuations without any notice.
3. Orders are subject to our confirmations.
4. For Wholesale orders, Customers are requested to send 50% advance and balance payment at thr time of delivery.Packing charges , Freight charges from Delhi to Destination, insurance ,shiping and forwarding charges are extra.
5. Any dispute arising against the goods will be settled at Delhi court, India, either amicable.
6. Our wooden products are made of wood with the appropriate moisture content in it,However some minute variations may arise due to changing weather.
7. All items are Hand craftes items and minute variations can be ignored.

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